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Top 10 Customer Service Training startups
Updated: March 20, 2024 | Editor: Nadia Neveu | 20 |
These startups offer online courses, interactive simulations that let trainees practice de-escalation techniques and problem-solving in realistic scenarios, gamified training modules that make learning product knowledge fun, and access to expert coaches who provide personalized feedback.
1
Country: USA | Funding: $555M
Skillsoft provides online learning and e-learning solutions for global enterprises, SMEs, governments and educational institutions.
Skillsoft provides online learning and e-learning solutions for global enterprises, SMEs, governments and educational institutions.
2
Country: USA | Funding: $446.5M
Seismic’s learning and coaching software allows to create interactive sales courses and simulate real-life scenarios with role-plays and video recordings.
Seismic’s learning and coaching software allows to create interactive sales courses and simulate real-life scenarios with role-plays and video recordings.
3
Country: USA | Funding: $139.8M
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software.
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software.
4
Country: USA | Funding: $86M
STRIVR is an enterprise VR learning platform for the world’s best brands
STRIVR is an enterprise VR learning platform for the world’s best brands
5
Country: UK | Funding: $27.2M
eduMe is a mobile-based training platform for the deskless workforce. Companies see increased productivity, retention and workforce safety.
eduMe is a mobile-based training platform for the deskless workforce. Companies see increased productivity, retention and workforce safety.
6
Country: USA | Funding: $20.9M
Brainshark provides sales training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition.
Brainshark provides sales training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition.
7
Country: Australia | Funding: $7.2M
EdApp is a microlearning Saas platform that enhances corporate and retail training.
EdApp is a microlearning Saas platform that enhances corporate and retail training.
8
Country: USA
iSpring Solutions is a global software company focused on providing professional eLearning solutions to corporate and educational clients.
iSpring Solutions is a global software company focused on providing professional eLearning solutions to corporate and educational clients.
9
Country: India
Master-O is a gamified microlearning platform that makes learning effortless and improves business performance by combining microlearning content with game design, behavioral psychology & data science.
Master-O is a gamified microlearning platform that makes learning effortless and improves business performance by combining microlearning content with game design, behavioral psychology & data science.
10
Country: USA
ProProfs offers a comprehensive set of customer success and conversion optimization tools.
ProProfs offers a comprehensive set of customer success and conversion optimization tools.
